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Study: Businesses Seek Secure Communications as Chat and Web Conferencing Use Soars During COVID-19 Pandemic

AUSTIN, Texas--(BUSINESS WIRE)--Today Spiceworks Ziff Davis, a division of Ziff Davis, a J2 Global company, published a new research study, Workplace Communications Trends in 2020, which tracks shifts in the use of business communications tools as remote work becomes the new normal. The study analyzes business adoption and usage trends before and during the COVID-19 pandemic, comparing data from similar surveys of more than 750 IT professionals fielded one year apart.