newsfilter
← Latest News
GlobeNewswire·

TTEC Announces Third Quarter 2026 Financial Results and Reaffirms Outlook for Full Year 2026

TTEC
  • TTEC Holdings, Inc. reported third quarter 2026 GAAP revenue of $492.2 million, a 5.2 percent decrease from the prior year.
  • Foreign exchange negatively impacted Q3 2026 revenue by $2.1 million.
  • GAAP income from operations for Q3 2026 was $23.3 million, representing 4.7 percent of revenue compared to $12.3 million or 2.4 percent in the prior year.
  • Non-GAAP income from operations for Q3 2026 was $37.3 million, or 7.6 percent of revenue, up from $28.9 million or 5.6 percent in the prior year.
  • Foreign exchange positively impacted Non-GAAP income from operations by $1.5 million in the third quarter.
  • Non-GAAP Adjusted EBITDA for Q3 2026 was $51.5 million, or 10.5 percent of revenue, compared to $43.4 million or 8.4 percent in the prior year.
  • GAAP fully diluted net loss per share was $0.06 in Q3 2026, an improvement from a net loss of $0.23 per share in the prior year.
  • Non-GAAP fully diluted earnings per share for Q3 2026 were $0.22, up from $0.12 in the prior year.
  • Cash flow from operations in Q3 2026 was $37.0 million, compared to $4.2 million in Q3 2025.
  • Free cash flow for Q3 2026 was a positive $27.9 million, contrasting with negative $9.6 million in Q3 2025.
  • Capital expenditures in Q3 2026 were $9.1 million, down from $13.8 million in the prior year period.
  • As of September 30, 2026, TTEC held cash and cash equivalents of $91.1 million with debt of $834.7 million, resulting in a net debt position of $743.6 million.
  • The company extended its Credit Facility term to November 2028 on November 9, 2026.
  • TTEC Digital segment revenue for Q3 2026 was $122.1 million, a 0.2 percent increase year-over-year.
  • TTEC Engage segment revenue for Q3 2026 was $370.1 million, a 6.8 percent decrease year-over-year.
  • TTEC expects Q4 2026 to reflect higher margins sequentially and year-over-year for both segments.
  • Full Year 2026 revenue guidance is set between $1,940 million and $1,990 million.
  • Full Year 2026 Non-GAAP adjusted EBITDA guidance is projected between $205 million and $225 million.
  • Full Year 2026 Non-GAAP earnings per share guidance is estimated between $0.79 and $0.99.
  • TTEC has not quantitatively reconciled certain Non-GAAP guidance metrics to GAAP measures due to unpredictable future events.
  • A live earnings webcast and conference call were scheduled for November 10, 2026, at 8:30 a.m. ET.
Company
TTEC Services Corporation
Keywords
Nasdaq:TTEC, TTEC Services Corporation