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University Health in San Antonio selects Philips enterprise monitoring platform to transform patient monitoring and advance system-wide standardization as patient volume grows

PHG
  • Royal Philips & University Health in San Antonio announced a long-term strategic contract to modernize patient monitoring via Philips' Enterprise Monitoring as a Service (EMaaS) model.
  • The agreement transitions University Health to a fully integrated Philips monitoring platform to support clinical workflows, alarm management, & data-driven decision-making.
  • A core component is the Philips Central Monitoring Unit (CMU), a centralized hub for continuous remote telemetry that filters non-actionable alarms & improves response times.
  • The platform covers intensive care, operating rooms, & procedural areas using IntelliVue MX450, MX550, MX750 bedside monitors, X3 transport monitors, & MX40 wearables.
  • Patient Information Center (PIC iX) unifies monitoring data, clinical decision support, & early warning scoring to provide a 360-degree patient view for timely intervention.
  • Additional capabilities include Alarm Insights Manager & Clinical Insights Manager to optimize alarm performance & unlock actionable data insights.
  • The EMaaS model offers a scalable, predictable partnership that reduces technology lifecycle management burdens while enabling continuous innovation.
  • University Health is the only locally owned health system in San Antonio, operating the region's only Level I trauma center for adults & children.
  • Royal Philips generated EUR 18 billion in sales in 2025, employs approximately 64,800 people, & operates in over 100 countries.