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Virginia American Water Shares Important Tips About Water Services

  • Virginia American Water provides safe, clean, reliable & affordable drinking water & wastewater services to approximately 384,000 people in Virginia.
  • Direct customers can sign up for emergency & general alerts via phone, text, or email at MyWater while updating contact information online.
  • Non-account holders in served communities can register for CodeRED alerts by texting WATER to 24639 or visiting awcodered.com.
  • Real-time service impact status is available through state homepage "Alerts" icons or the Customer Advisory Map by searching an address.
  • Urgent unlisted water service issues can be reported online at emergency.amwater.com or via MyWater for direct customers.
  • American Water, the largest regulated water utility in the US, celebrated 140 years in 2026 while serving approximately 14 million people across 14 states & 19 military installations.
  • Virginia American Water operates as a subsidiary of American Water, which employs approximately 7,000 professionals.
Company
American Water
Keywords
American Water