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Voya supports SEC effort to modernize delivery of investor information

  • Voya Financial submitted a comment letter to the SEC supporting a proposal to modernize electronic delivery of investor disclosures.
  • The company advocates for updating the current paper-default framework to improve accessibility, security, & personalization for online users.
  • Voya recommends streamlining the transition by replacing dual notices with a single clear notice & shortening or eliminating the 180-day waiting period.
  • The firm suggests allowing the use of electronic addresses from employers & service providers when the intended use is clearly disclosed to reduce duplicative steps.
  • Voya proposes flexible access via secure home pages or document centers instead of requiring direct links to individual documents for every instance.
  • The company recommends permitting firms to redirect failed electronic deliveries to a valid secondary address previously provided by the investor.
  • Voya urges the SEC to retain core investor protections, including the ability to request paper copies, update addresses, & opt out of electronic delivery.