Business Wire·Nov 10, 2026, 11:45 PM ET

Western Union Announces Termination of Agreement to Acquire Intermex

Western Union terminated its agreement to acquire International Money Express (Intermex) due to its inability to secure acceptable regulatory approval.
On November 10, 2026, California's Department of Financial Protection & Innovation (DFPI) issued final Conditions of Approval requiring material changes to Western Union's business model, agent relationships, & long-term strategy.
Western Union rejected these conditions as not being in the best interests of the company, its agents, or shareholders.
California was the only jurisdiction that did not approve the merger, despite Western Union securing clearances from 54 states, U.S. territories, & foreign countries including the U.K. & Spain.
DFPI withdrew an initial approval granted on February 11, 2026, & extended approval periods on April 17, 2026, & July 31, 2026, before issuing the unacceptable conditions.
Western Union clarified that California did not identify any failures regarding fraud prevention, money laundering compliance, or fair customer access, & the company remains compliant with its FTC consent order.
Under the terms of the terminated Merger Agreement, neither Western Union nor Intermex is required to make any payment to the other.
Devin McGranahan, CEO of Western Union, stated that while the teams worked diligently for over a year, terminating the deal is in the best interests of the company & its shareholders.