Ankit Jain

Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain

Ankit Jain, Julie Yoo

Infinitus addresses healthcare workforce shortages by deploying a dual-pillar architecture of autonomous agents and AI co-pilot tools that have processed over 100 million hours of audio interactions to verify benefits and reduce administrative downtime. The company leverages proprietary data fine-tuning and strict guardrails to correct the 25% inconsistency rate found in human payer responses, successfully digitizing 30–40% of previous voice-based workflows for operations leaders rather than IT departments. By prioritizing deep workflow integration over generic technology sales, Infinitus now supports nearly half of the Fortune 50 while navigating complex compliance requirements to provide real-time quality assurance and context-aware care experiences.