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Elias Torres

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  1. Sequoia Capital45 min

    Why Businesses Are Rejecting the AI They’ve Asked For ft Agency CEO Elias Torres

    Elias Torres, Sonya Huang, Pat Grady

    Elias Torres leverages his experience founding Drift and leading HubSpot's platform rebuild to launch Agency, an AI-native company dedicated to automating entire customer workflows rather than merely assisting human agents. The venture targets enterprise clients by challenging the market's demand for perfect AI accuracy, instead promoting a model that delivers broad functionality with 10-30% efficiency gains while relying on fewer than 100 employees to scale operations. Torres aims to build a $1 billion revenue entity by deprogramming businesses from manual dependency and hiring talent driven by grit and hunger over traditional credentials.