Frances Frei

Frances Frei, Harvard Business School Professor

Frances Frei, Sanyam Bhutani

Frances Fry applies data-driven leadership insights from her tenure at Uber and Harvard Business School to advocate for a shift away from self-centered management toward empowering others through structured team development. Her work documents how rapid cultural transformation at Uber resulted from prioritizing employee education and psychological safety over removing individuals, offering a blueprint for startups to embed inclusive practices from inception. Fry further advises executives to proactively replace themselves and integrate diversity into hiring and promotion systems to secure a competitive advantage rather than relying on performative gestures.