Harit Talwar
Showing 1–3 of 3 transcripts.
- Goldman Sachs9 min
Harit Talwar on the Future of Consumer Banking
Goldman Sachs deployed proactive relief measures for its Marcus and Apple Card customers, offering interest-free payment deferrals and penalty-free early CD access to support a demographic of average loan balances between $10,000 and $15,000. By transitioning 100% of its workforce to remote operations, the institution maintained uninterrupted digital and call center support, which resonated with a client base prioritizing employee safety and continuous service during a period of heightened financial anxiety. These actions have accelerated industry-wide shifts toward 24/7 digital-first banking models and established brand social responsibility as a primary driver for consumer decision-making.
- Goldman Sachs12 min
"Catch-Up With David": with Goldman Sachs’ Head of Global Consumer Business Harit Talwar
Launched two years ago as a digital storefront for consumer financial services, Marcus operates with zero physical branches to serve four million customers while targeting twenty million Americans with high-interest debt. Under the leadership of Harry, who combines global market creation experience with strategic oversight, the initiative leverages Goldman Sachs' capital and risk frameworks to offer loan refinancing rates three to five percentage points lower than existing credit cards. Despite facing cultural friction between the firm's demand for perfection and the entrepreneurial need for progress, the venture aims to evolve into a shareholder-atttractive business serving tens of millions of consumers within the early stages of its digital platform expansion.
- Goldman Sachs27 min
Ajay Banga – President and CEO, Mastercard
Ajay Banga, Harit Talwar, Omar
Former CEO Ajay Banga led MasterCard's transformation from a $30 billion card processor to a $240 billion technology firm focused on financial inclusion, cybersecurity, and AI integration. His tenure prioritized a 100-day listening strategy to navigate post-recession cultural shifts while simultaneously launching initiatives to digitize 380 million unbanked individuals. Banga also championed a strategic rebranding to a dual-circle icon and advocated for policy reforms regarding skilled immigration and consumer data ownership to sustain global competitiveness.