$NICE News
Last published 2d ago
- 2d agoNICENiCE and Metrigy Research Finds Growing Openness to AI as Trust Shapes Customer ExperienceBusiness WireHOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (NASDAQ: NICE), a CX AI company, today released findings from the Q3 2026 AI Consumer Experience Index showing that consumers are more willing to choose AI agents when they know their issue will be resolved. Conducted by Metrigy, in partnership with NiCE, the new research highlights an opportunity for enterprises to earn customer trust and loyalty through ...
- 2w agoNICENiCE Provides Webcast and Dial-in Details for its Third Quarter 2026 Results TeleconferenceBusiness WireNiCE (NASDAQ:NICE) will announce its third quarter 2026 results on Wednesday, November 4, 2026, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the
- 3w agoNICENiCE Named a Leader in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service. Delivering AI-Powered Customer Service at Enterprise ScaleBusiness WireNiCE redefines the CCaaS era as AI and human agents unite to resolve customer needs across the enterprise NiCE (NASDAQ:NICE) today announced it has been named a Leader in the 2026 Gartner Magic Quadrant for Contact
- 1mo agoNICENiCE Named a Leader in the IDC MarketScape for Worldwide Agentic Contact Center-as-a-Service PlatformsBusiness WireNiCE's unified platform advantage in operationalizing agentic AI across the end-to-end customer journey NiCE (NASDAQ:NICE) today announced it has been positioned in the Leaders category in the IDC MarketScape:
- 1mo agoNICENiCE Named a 2026 Best Workplace for Innovators by Fast Company in the Cybersecurity & Enterprise CategoryBusiness WireThe recognition highlights NiCE’s companywide innovation engine, built to develop capabilities, activate ideas, and turn innovation into customer impact NiCE (NASDAQ:NICE) today announced that it has been named a
- 1mo agoNICEMerlin Entertainments Elevates the Guest Experience Across Its Global Attractions with NiCE CXoneBusiness WireAcross LEGOLAND® Resorts, Madame Tussauds, and more, NiCE's CX AI platform is making every stage of the guest visit, from ticketing to reservations, feel effortless NiCE (NASDAQ:NICE) today announced that Merlin
- 2mo agoNICEAOK PLUS Goes Live on NiCE’s Unified CX AI PlatformBusiness WireLeading German health insurer brings NiCE Cognigy AI agents and CXone together to support more than 5 million annual member interactions NiCE (NASDAQ:NICE) today announced that AOK PLUS is now live on NiCE Cognigy
- 2mo agoNICEBluecrest Transforms Healthcare Experience with NiCE Copilot, Delivering 94% Call Answer Rate ImprovementsBusiness WireAI-powered automation and real-time guidance drive 100% interaction analysis, improving patient access and operational efficiency at scale NiCE (NASDAQ:NICE) today announced that Bluecrest, a leading UK health
- 3mo agoNICECurrys Transforms Customer Engagement with NiCE, Driving Higher NPS and Faster ResolutionBusiness WireLeading U.K. technology retailer unifies customer interactions across the customer lifecycle, reducing complaints while creating a scalable foundation for next generation customer service NiCE (NASDAQ:NICE) today
- 3mo agoNICENiCE Publishes 2025 Environmental, Social and Governance (ESG) Report, Demonstrating Commitment to Innovation and SustainabilityBusiness WireNiCE promotes AI innovation and elevates customer and employee experience, while improving environmental performance NiCE (NASDAQ:NICE) today announced the release of its 2025 Environmental, Social, and Governance
- 3mo agoCNXCNICEConcentrix and Currys Win NiCE International CX Excellence Award for Transforming Customer EngagementGlobeNewswireNEWARK, Calif., Aug. 05, 2026 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ:CNXC), a global technology and services leader, and its client Currys, the U.K.'s leading omnichannel technology retailer, have won
- 3mo agoNICENiCE Exceeds Revenue Guidance Range, Reporting 8% Year-Over-Year Revenue Growth in Second Quarter 2026Business WireTotal revenue growth driven by 12.6% year over year cloud revenue growth International revenue increased 22% year over year (21% in constant currency) Company raises full-year 2026 EPS guidance NiCE
- 3mo agoNICENiCE Defines the Trusted Record for AI-Enabled Public Safety at APCO 2026Business WireNew NiCE Witness AI governance solution extends the trusted record to AI-assisted decisions, delivering independent, end-to-end transparency across the emergency incident lifecycleNiCE (NASDAQ:NICE) today announced a
- 3mo agoNICEPCI Pal Named Strategic DEVone Partner in NiCE CXexchangeBusiness WireStrategic partnership brings secure and compliant payment experiences to NiCE customers globally across any business communications channel – from human-led to AI-powered interactions PCI Pal® (LON: PCIP), the global
- 3mo agoNICENICE Actimize Positioned as a Luminary in Celent’s 2026 “Know Your Customer Systems: Adverse Media Screening” ReportBusiness WireNICE Actimize’s solution applies Agentic AI to produce article-level summaries, sentiment and relevancy to surface key risk indicators and context quickly NICE Actimize, a NiCE (NASDAQ:NICE) business, has been
- 3mo agoRNGNICENiCE and RingCentral Expand Strategic Partnership to Orchestrate the Future of AI-Powered Customer and Employee ExperiencesBusiness WireNew multi-year agreement enables NiCE to resell RingCentral's industry-leading UCaaS solution; companies also extend their long-standing agreement to market and sell RingCentral Contact Center, powered by NiCE
- 3mo agoNICENiCE Provides Webcast and Dial-in Details for its Second Quarter 2026 Results TeleconferenceBusiness WireNiCE (NASDAQ:NICE) will announce its second quarter 2026 results on Wednesday, August 5, 2026, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the
- 4mo agoNICEBanco do Brasil Embeds Agentic AI into Core Workflows to Strengthen Relationship Banking and Customer EngagementBusiness WireDeployment of NiCE Copilot enables relationship managers and banking teams to deliver more personalized, efficient, and compliant service at scale NiCE (NASDAQ:NICE) today announced that Banco do Brasil, one of Latin
- 4mo agoNICENiCE Recognizes Enterprise Leaders Orchestrating Intelligence At Scale at NiCE World London 2026Business WireThis year’s International CX Excellence Award winners are turning AI-first customer experience into measurable business outcomes through connected AI and intelligent automation NiCE (NASDAQ:NICE) today announced the
- 4mo agoNICESopra Steria Elevates Service Center Performance with NiCE, Advancing AI-Driven Operational Excellence Across EuropeBusiness WireWith NiCE CXone and Copilot, Sopra Steria has a secure platform which consolidates communication channels into a single agent interface where 90% of calls are answered within 20 seconds NiCE (NASDAQ:NICE) today
- 4mo agoNICENiCE Extends Its AI-Powered Customer Experience Solution to AWS European Sovereign Cloud, Advancing Trusted Agentic AI Across Regulated MarketsBusiness WireNiCE’s CX AI solution supports digital sovereignty and EU data residency requirements NiCE (NASDAQ:NICE) today announced it has been named a launch partner for the Amazon Web Services, Inc. (AWS) European Sovereign
- 4mo agoNICENiCE Launches AI Specialization Program, Recognizing Partners Driving Significant AI Outcomes for EnterprisesBusiness WireSix industry-leading partners — Accenture, Cirrus, Deloitte, Route 101, and TTEC — named as inaugural AI Specialization partners under the NiCE 360 Partner Program NiCE (NASDAQ:NICE) today announced the launch of the
- 4mo agoNICEBell Integration will join NiCE 1-2 July 2026 at NiCE World LondonPR NewswireBell Integration today proudly announced its role as a Gold Partner and Gold Sponsor of NiCE World London, the premier CX AI event for organisations...
- 4mo agoNICEBell Integration will join NiCE 1-2 July 2026 at NiCE World LondonPR NewswireBell Integration today proudly announced its role as a Gold Partner and Gold Sponsor of NiCE World London, the premier CX AI event for organisations...
- 4mo agoNICEBell Integration will join NiCE 1-2 July 2026 at NiCE World LondonPR NewswireBell Integration today proudly announced its role as a Gold Partner and Gold Sponsor of NiCE World London, the premier CX AI event for organisations...
- 4mo agoNICETTECTTEC Digital Achieves NiCE Platinum Partner StatusGlobeNewswireAUSTIN, Texas, June 18, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today
- 5mo agoNICENiCE Honors the Changemakers Building the Future of CX AI at NiCE World 2026Business WireCX Excellence Award winners showcase how leading organizations are orchestrating AI agents, human agents, and workflows to deliver measurable business outcomes at enterprise scale NiCE (NASDAQ:NICE) today announced
- 5mo agoNICENiCE Launches NiCE Labs, a Dedicated AI Innovation Lab to Define the Next Era of Agentic Customer ExperienceBusiness WireAnnounced at NiCE World in Orlando, NiCE Labs will serve as NiCE's dedicated incubation and innovation engine, advancing AI research, benchmarking, and rapid prototyping in close collaboration with customers and
- 5mo agoNICENiCE Launches Workforce Empowerment Suite for the Hybrid AI WorkforceBusiness WireGiving enterprises full command of a hybrid workforce of humans and AI agents, with one standard for performance, governance, and customer experience. NiCE (NASDAQ:NICE) today introduced the Workforce Empowerment
- 5mo agoNICENiCE Announces the Future of AI-Powered CXBusiness WireAgentic AI now native at the core of the platform, proven in production across the world's most complex organizations NiCE (NASDAQ:NICE) today announced a fundamental shift in customer experience: with agentic AI
- 5mo agoNICEBluIP and NiCE Deliver Enterprise-Wide Intelligence with Unified UCaaS + CCaaS SolutionPR NewswireBluIP, a leading provider of AI-powered cloud communications, today announced an expanded go-to-market partnership with NiCE to deliver a tightly...
- 5mo agoINFYNICENICE Actimize X-Sight Enterprise Cloud Solutions Selected by DNB Norway to Transform its Fraud and Financial Crime OperationsBusiness WireThis transformation program is being delivered in strategic collaboration with Infosys to address the changing fraud and regulatory risk landscape NICE Actimize, a NiCE (NASDAQ:NICE) business, today announced that DNB
- 5mo agoNICENiCE to Webcast NiCE World 2026 Investor and Analyst DayBusiness WireNiCE (NASDAQ:NICE) will webcast its Investor and Analyst Day on Tuesday, June 9, 2026 at 11:00 a.m. ET, live from Orlando, FL. The webcast will be accessible from the Company's Investor Relations website at
- 5mo agoINFYNICEInfosys Expands Strategic Collaboration with DNB Bank ASA to Modernize Financial Crime OperationsPR NewswireInfosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in AI-first business consulting and technology services, today announced the expansion...
- 5mo agoINFYNICEInfosys Expands Strategic Collaboration with DNB Bank ASA to Modernize Financial Crime OperationsPR NewswireInfosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in AI-first business consulting and technology services, today announced the expansion...
- 5mo agoNICENiCE World 2026: Where Agentic AI Meets Enterprise ScaleBusiness WireLeading global brands to share how agentic AI is transforming customer experience operations NiCE (NASDAQ:NICE) today announced NiCE World 2026, taking place June 8–10 at the Walt Disney World Swan and Dolphin in
- 5mo agoCNXCNICEConcentrix Achieves Platinum Status in NiCE 360 Partner ProgramGlobeNewswireNEWARK, Calif., May 27, 2026 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ:CNXC), a global technology and services leader, today announced that it has expanded its partnership with enterprise software provider
- 6mo agoNICENiCE and Konecta Partner to Scale AI-First Customer Experience Through Agentic AutomationBusiness WireGlobal Platinum partnership accelerates time-to-value with industry-ready agentic AI and operational scale NiCE (NASDAQ:NICE) NiCE today announced a strategic partnership with Konecta, a global leader in customer
- 6mo agoNICENiCE Advances the Future of AI-First Customer Experience with ServiceNowBusiness WireBy unifying engagement intelligence with enterprise-wide workflows, NiCE and ServiceNow are moving CX from reactive support to proactive resolution NiCE (NASDAQ:NICE) today announced the availability of its NiCE
- 6mo agoNICENiCE Reports 10% Year-Over-Year Revenue Growth Driven by 14.6% Cloud Revenue Growth in First Quarter 2026Business WireQ1 2026 AI ARR increased 66% year over year Share repurchases in Q1 2026 of $253 million Company raises full-year 2026 EPS guidance NiCE (NASDAQ:NICE) today announced results for the first quarter ended March
- 6mo agoNICEYapi Kredi Transforms Customer Conversations into Revenue Opportunities with NiCE AI-Enabled Interaction AnalyticsBusiness WireWith NiCE, Yapi Kredi, one of Turkey's largest private banks, achieved a 5% conversion rate, surpassing traditional sales benchmarks and unlocking new revenue from customer service interactions NiCE (NASDAQ:NICE)
- 6mo agoNICENICE Actimize 2026 Fraud Insights Report Identifies a Crucial Turning Point for Digital Fraud DetectionBusiness WireNew research reveals fraud is hiding within trusted patterns as ACH fraud accelerates at nearly five times the payment growth rate NICE Actimize, a NICE (NASDAQ:NICE) business, has released the "2026 NICE Actimize
- 6mo agoNICEBell Integration Selects NiCE CXone to Lead AI-Driven Service Desk TransformationBusiness WireUK IT services firm standardizes on NiCE's CX AI platform to consolidate workflows, centralize knowledge, and accelerate service delivery NiCE (NASDAQ:NICE) today announced that Bell Integration, a global IT services
- 6mo agoNICENiCE Provides Webcast and Dial-in Details for its First Quarter 2026 Results TeleconferenceBusiness WireNiCE (NASDAQ:NICE) will announce its first quarter 2026 results on Wednesday, May 6, 2026, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the
- 6mo agoNICENiCE Cognigy Named a Leader in Conversational AI by Independent Research FirmBusiness WireNiCE received the highest possible scores in 10 criteria across current offering and strategy, with a score of 4.5 out of 5 in the strategy category, and received above average customer feedback among evaluated
- 7mo agoNICENICE Actimize Announces ENGAGE 2026 the Industry's Leading Fraud & Financial Crime Risk Management ConferenceBusiness WireNICE Actimize subject matter experts lead visionary sessions on how advanced AI technologies address the industry's most pressing challenges NICE Actimize, a NiCE (NASDAQ:NICE) business, today announced its
- 7mo agoNICENiCE CXone Integration with Epic Brings Patient Engagement and Context into One WorkspaceBusiness WireNew integration unifies communications and data in a single, AI-powered interface within Epic, enabling more connected, personalized, and efficient experiences NiCE (NASDAQ:NICE) today announced a new native
- 7mo agoNICEOpenreach Uses NiCE Cognigy AI Agents to Upgrade U.K. Broadband Deployment to Deliver Tens of Millions in Financial Benefits for Openreach and its ClientsBusiness WireOpenreach has reduced missed appointments and inbound contact volumes by one-third, while delivering a more seamless, proactive customer experience at national scale NiCE (NASDAQ:NICE) today announced that Openreach,
- 7mo agoNICENiCE is the Only Vendor Named a Gartner Customers' Choice in Voice of the Customer for Contact Center as a Service ReportBusiness WireA third-time recognition shaped by customers who rely on NiCE to deliver measurable results at scale NiCE (NASDAQ:NICE) today announced that once again it was the only vendor named a Customers' Choice in the 2026
- 7mo agoNICENiCE Named to Fast Company's Annual List of the World's Most Innovative Companies of 2026Business WireRanked 11th in the Applied AI category, NiCE joins the ranks of Google, Nvidia, Adidas, Walmart, and more NiCE (NASDAQ:NICE) today announced that it has been named to Fast Company's prestigious list of the World's