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Interactive Intelligence Positioned as a Leader in Gartner Magic Quadrant for Contact Center as a Service, North America

INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been positioned as a Leader in the Gartner 2016 Magic Quadrant for Contact Center as a Service, North America1 for the second year in a row.