$ININ News

Last published 2y ago

2y agoISDR CAPA ININIssuer Direct Announces New Board of Directors to Support Next Chapter of GrowthACCESS NewswireRALEIGH, NC / ACCESSWIRE / July 1, 2024 / Issuer Direct Corporation , an industry-leading communications company, today announced it has appointed Wes Pollard and Joe Staples as new independent members of its
9y agoININRobbins Arroyo LLP Is Investigating the Officers and Directors of Interactive Intelligence Group, Inc. (ININ) on Behalf of ShareholdersBusiness WireSAN DIEGO & INDIANAPOLIS--(BUSINESS WIRE)--Shareholder rights law firm Robbins Arroyo LLP is investigating whether certain officers and directors of Interactive Intelligence Group, Inc. (NASDAQGS: ININ) breached their fiduciary duties to shareholders in connection with the sale of the company to Genesys Telecommunications Laboratories, Inc. ("Genesys"). Interactive Intelligence provides software a ...
9y agoININAVANT Signs Partner Agreement with Interactive Intelligence to Offer Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & CHICAGO--(BUSINESS WIRE)--AVANT, a premier distributor of next-generation technologies to partners worldwide, has signed a partner agreement with Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of software and cloud services for customer engagement, communications and collaboration.
9y agoININSucceeding at Customer Engagement Book by Interactive Intelligence Now AvailableBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of software and cloud services for customer engagement, communications and collaboration, has published a book titled Succeeding at Customer Engagement: 7 Game Changers and Stories from Companies Who Use Them.
9y agoININInvestorPlace Media Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & ROCKVILLE, Md.--(BUSINESS WIRE)--InvestorPlace Media, which operates an investing and financial news site, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
9y agoININSHAG Community Life Foundation Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & SEATTLE--(BUSINESS WIRE)--Senior Housing Assistance Group (SHAG) Community Life Foundation, an affordable senior housing provider in Washington, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
9y agoININZevacor Deploys Interactive Intelligence Unified Communications and Collaboration Cloud ServiceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Zevacor has deployed the unified communications and collaboration cloud solution, PureCloud Communicate℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence Positioned as a Strong Performer for Workforce Optimization Solutions by Independent Research FirmBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been ranked a strong performer by Forrester Research in The Forrester Wave™: Workforce Optimization (WFO) Suites, Q3 20161.
10y agoININInteractive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Center as a Service, Western EuropeBusiness WireINDIANAPOLIS & SLOUGH, U.K.--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been positioned as a Visionary in the Gartner 2016 Magic Quadrant for Contact Center as a Service, Western Europe1 for the second year in a row.
10y agoININInteractive Intelligence Positioned as a Leader in Gartner Magic Quadrant for Contact Center as a Service, North AmericaBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been positioned as a Leader in the Gartner 2016 Magic Quadrant for Contact Center as a Service, North America1 for the second year in a row.
10y agoININArrow Systems Integration Signs Gold Partner Agreement to Offer Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & PLANO, Texas--(BUSINESS WIRE)--Arrow Systems Integration (Arrow SI), a wholly owned subsidiary of Arrow Electronics, Inc., has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage℠.
10y agoININInteractive Intelligence Customer Engagement Cloud Solution Achieves HIPAA ComplianceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--PureCloud Engage℠ by Interactive Intelligence Group Inc. (Nasdaq: ININ) has achieved compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA).
10y agoININInteractive Intelligence to Host “5 in 5: Technologies that will Disrupt Customer Service by 2021” Web EventBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free web event titled, “5 in 5: Technologies that will Disrupt Customer Service by 2021.”
10y agoININRose-Hulman Institute of Technology’s Homework Hotline Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Rose-Hulman Institute of Technology’s Homework Hotline has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence CEO to Discuss How Artificial Intelligence is Shaping Business at IBJ EventBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ) CEO Dr. Donald Brown will present his views on how technology is shaping business at an Indianapolis Business Journal event on Oct. 12, 8-10 a.m., at the J.W. Marriott Indianapolis.
10y agoININPropertyGuys.com Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & MONCTON, New Brunswick--(BUSINESS WIRE)--PropertyGuys.com, Canada’s largest private sale franchisor, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence Receives Frost & Sullivan’s North American Cloud Customer Contact Center Applications Growth Excellence Leadership AwardBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has received Frost & Sullivan’s 2016 North American Cloud Customer Contact Center Applications Growth Excellence Leadership Award.
10y agoININBrantTel Networks Signs Gold Partner Agreement to Offer Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & MARKHAM, Ontario--(BUSINESS WIRE)--BrantTel Networks has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage℠.
10y agoININInteractive Intelligence Opens Training Center for Anderson University StudentsBusiness WireINDIANAPOLIS & ANDERSON, Ind.--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has opened a technology training center in partnership with Anderson University.
10y agoGS C BAC GCTI+1Genesys to Buy Interactive Intelligence in $1.4 Billion DealBloombergGenesys Telecommunications Laboratories Inc., the maker of call-center software, has agreed to buy Interactive Intelligence Group Inc. in a deal valued at about $1.4 billion.
10y agoININGenesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience CompanyBusiness WireSAN FRANCISCO & INDIANAPOLIS--(BUSINESS WIRE)--Genesys (www.genesys.com), a market leader in omnichannel customer experience and contact centre solutions, and Interactive Intelligence Group Inc. (Nasdaq:ININ) (www.inin.com), a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration, today announced that they have entered into a definitive agreement ...
10y agoININGenesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience CompanyBusiness WireSAN FRANCISCO & INDIANAPOLIS--(BUSINESS WIRE)--Genesys (www.genesys.com), a market leader in omnichannel customer experience and contact centre solutions, and Interactive Intelligence Group Inc. (Nasdaq:ININ) (www.inin.com), a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration, today announced that they have entered into a definitive agreement ...
10y agoININGenesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience CompanyBusiness WireSAN FRANCISCO & INDIANAPOLIS--(BUSINESS WIRE)--Genesys (www.genesys.com), a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence Group Inc. (Nasdaq:ININ) (www.inin.com), a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration, today announced that they have entered into a definitive agreement ...
10y agoININInteractive Intelligence Partner Ecosystem Sees Rapid ExpansionBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has reported rapid expansion of its partner ecosystem.
10y agoININVDS Signs Gold Partner Agreement to Offer Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & GRAND RAPIDS, Mich.--(BUSINESS WIRE)--VDS has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage℠.
10y agoININTynan Equipment Company Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Tynan Equipment Company, a forklift dealer serving Indiana, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence to Host “How Millennials are Changing the Definition of Customer Care” Virtual TradeshowBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free virtual tradeshow called "How Millennials are Changing the Definition of Customer Care.”
10y agoININLarge Global Retailer Selects Interactive Intelligence Customer Engagement Software SuiteBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--A large global retail company has selected Interactive Intelligence Group Inc.’s (Nasdaq: ININ) omnichannel customer engagement software suite, Customer Interaction Center™ (CIC), to support more than 1,000 contact center agents worldwide. These agents collectively manage approximately 14,000 inbound interactions and 225,000 outbound calls per day from both the compa ...
10y agoININEMS Wins ROI Award for Its Interactive Intelligence Communications as a Service (CaaS) DeploymentBusiness WireINDIANAPOLIS & OMAHA, Neb.--(BUSINESS WIRE)--Analyst firm Nucleus Research has selected EMS, an outsourced customer service provider, as a winner of its 13th annual Technology ROI Awards for its deployment of Interactive Intelligence Communications as a Service℠ (CaaS), a single-tenant customer engagement cloud solution.
10y agoININInteractive Intelligence Reports 2016 Second-Quarter Financial ResultsBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, announced financial results for its second quarter ended June 30, 2016.
10y agoININAdtech Global Deploys Interactive Intelligence Customer Engagement Cloud SolutionBusiness WireINDIANAPOLIS & ALPHARETTA, Ga.--(BUSINESS WIRE)--Adtech Global, an outsourced provider of contact center solutions and services, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence To Announce 2016 Second-Quarter Financial ResultsBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will issue its 2016 second-quarter financial results for the period ending June 30, 2016 on Monday, August 1, 2016 after the market closes.
10y agoININInteractive Intelligence Hires New Chief Marketing OfficerBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has hired Justin Helmig as its chief marketing officer.
10y agoININInteractive Intelligence Sponsors 84th Annual Conference of Mayors in IndianapolisBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will be a gold sponsor of the upcoming 84th Annual Conference of Mayors, which will be held in Indianapolis June 24-27 at the J.W. Marriott Indianapolis.
10y agoININJITC Certifies Latest Version of Interactive Intelligence Customer Engagement Software for Department of DefenseBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--The Joint Interoperability Test Command (JITC) has certified Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement software suite, Customer Interaction Center™ (CIC) version 2016 R2. It is now on the Department of Defense Approved Product List (APL).
10y agoININQuicken Deploys Interactive Intelligence Cloud Customer Engagement SolutionBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Quicken, the leading provider of personal money management software, has deployed the cloud customer engagement solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ).
10y agoININInteractive Intelligence Launches PureCloud Promotion for CIC CustomersBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq:ININ) has launched a promotion designed to encourage its on-premises customers to migrate to its new PureCloud® service, which offers customer engagement, communications and collaboration functionality.
10y agoININInteractive Intelligence Reports Accelerated Momentum of PureCloudBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has signed 118 new PureCloud® customers in Q1 – five times more than in Q4 2015. At the end of Q1, the company had more than 140 PureCloud® customers worldwide.
10y agoININInteractive Intelligence to Host “Analyzing Contact Centers: The Ovum Perspective on Premise-Based vs. Cloud Deployment” Web EventBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free Web event titled, “Analyzing Contact Centers: The Ovum Perspective on Premise-Based vs. Cloud Deployment.”
10y agoININInteractive Intelligence to Host Financial Analyst and Investor DayBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will host a financial analyst and investor day Monday, June 6, 2016 in Indianapolis, Indiana. Interactive Intelligence executives will give presentations covering the company’s product, sales, service and financial strategy.
10y agoININInteractive Intelligence Positioned as a Leader in the Magic Quadrant for Contact Center Infrastructure, Worldwide ReportBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has been positioned as a Leader in the Gartner 2016 Magic Quadrant for Contact Center Infrastructure, Worldwide1.
10y agoININInteractive Intelligence Cloud Solutions Achieve International ComplianceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc.’s (Nasdaq: ININ) PureCloud® and Communications as a Service℠ (CaaS) solutions have met international compliance requirements across all its global data centers.
10y agoININInteractive Intelligence to Present at J.P. Morgan Technology, Media and Telecom ConferenceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Ashley Vukovits, chief financial officer, and Bill Gildea, chief operating officer, will present at the J.P. Morgan Technology, Media and Telecom Conference in Boston on Monday, May 23, 2016 at 3 p.m. Eastern time (12 p.m. Pacific time).
10y agoININInteractive Intelligence Announces Dates and Agenda for INTERACTIONS 2016 ConferenceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will hold its INTERACTIONS 2016 conference June 6-9, 2016 at the JW Marriott in Indianapolis.
10y agoININInteractive Intelligence Reports 2016 First Quarter Financial ResultsBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has announced financial results for its first quarter ended March 31, 2016.
10y agoININInteractive Intelligence Launches TRANSFORUM Tour in North AmericaBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has launched its TRANSFORUM Tour to educate business leaders about how to improve customer engagement and stay competitive using its new cloud 2.0 solution, PureCloud Engage℠.
10y agoININInteractive Intelligence To Announce 2016 First-Quarter Financial ResultsBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will issue its 2016 first-quarter financial results for the period ended March 31, 2016 on Monday, May 2, 2016 after the market closes.
10y agoININInteractive Intelligence Receives Frost & Sullivan’s North American Cloud Contact Center Visionary Innovation Leadership AwardBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has received Frost & Sullivan’s 2016 North American Cloud Contact Center Visionary Innovation Leadership Award.
10y agoININInteractive Intelligence Has Won Cloud Computing Magazine’s 2015 Product of the Year AwardBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has won Cloud Computing magazine’s 2015 Product of the Year Award for PureCloud Engage℠.
10y agoININInteractive Intelligence to Present at 28th Annual ROTH ConferenceBusiness WireINDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc.’s (Nasdaq: ININ) Founder and CEO Dr. Donald Brown, and the company’s Chief Financial Officer Ashley Vukovits, will present at the 28th Annual ROTH Conference in Dana Point, Calif. Monday, March 14, 2016 at 9:30 a.m. Pacific time (12:30 p.m. Eastern time).