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JITC Certifies Latest Version of Interactive Intelligence Customer Engagement Software for Department of Defense

INDIANAPOLIS--(BUSINESS WIRE)--The Joint Interoperability Test Command (JITC) has certified Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement software suite, Customer Interaction Center™ (CIC) version 2016 R2. It is now on the Department of Defense Approved Product List (APL).