Earnings Releases·Nov 4, 2026, 4:17 PM ET

eHealth, Inc. — Third Quarter 2026 Earnings Summary

Total revenue declined 60% year-over-year to $21.3 million, while GAAP net loss widened to $35.9 million from $31.7 million; however, operating cash flow improved 56% to $(11.2) million, and year-to-date operating cash flow rose 85% to $19.6 million.
Full-year 2026 guidance was reiterated with revenue expected between $405.0 million and $445.0 million, GAAP net income between $8.0 million and $25.0 million, and adjusted EBITDA between $55.0 million and $75.0 million.
The company targets over $60.0 million in annual variable spend reductions and approximately $30.0 million in fixed cost savings, supported by a 29% decrease in total operating costs and a 55% drop in marketing expenses.
Medicare segment revenue fell 64% year-over-year to $18.1 million driven by a 71% drop in Medicare Advantage commissions, though Medicare Supplement revenue grew 7% and ancillary cross-sell rates nearly doubled.
Management maintains a positive outlook on consumer demand during the Annual Enrollment Period (AEP) with attractive lead costs, while noting ongoing risks regarding Nasdaq listing compliance and a pending False Claims Act complaint.