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Heath Terry

Showing 16 of 6 transcripts.

  1. Goldman Sachs10 min

    The Evolution of the Online Food Delivery Industry

    Heath Terry, Liz

    Goldman Sachs Research identifies online food delivery as a sector where pandemic-accelerated adoption has created sticky demand, driving a shift from pure food logistics to broader last-mile services through partnerships with retailers like Walmart and Macy's. While the industry faces labor supply shifts and regulatory costs regarding driver classification, market leaders are transitioning toward operational rationalization to escape hyper-competitive pricing models. This strategic evolution signals a maturation phase where companies aim to stabilize usage frequency and improve long-term profitability by scaling networks rather than relying on loss-leading customer acquisition.

  2. Goldman Sachs28 min

    "The Battle for Our Screens," Part 3: Social Media in the Social Distancing Age

    Heather Bellini, Piyush Mubayi, Jane Dunlevie, Jake Siewert, Heath Terry, Jane Dunleavy

    This event analyzed how the 2020 pandemic accelerated social media engagement, drove Zoom's user base to expand sixfold, and normalized short-form video usage in Asian markets while sparking VR/AR adoption. Speakers identified scaling infrastructure and content moderation as critical operational hurdles, noting that platforms like TikTok succeeded through superior UX and algorithmic efficiency. The discussion further projected a robust M&A landscape where acquirers prioritize video capabilities and social commerce, despite a divergence between declining revenue expectations and rising stock valuations.

  3. Goldman Sachs47 min

    "The Battle for Our Screens," Part 2: The Future of Work

    Heather Bellini, Ryan Nolan, Tammy Kiely, Renee James, Jake Siewert, Heath Terry, Marco Argenti

    The rapid acceleration of remote work has triggered a wholesale shift in enterprise infrastructure, compressing two years of digital transformation into mere months and driving a decisive move from legacy systems to cloud-based Unified Communications as a Service. While global knowledge workers and institutions like Goldman Sachs successfully navigated unprecedented usage spikes through virtualized desktops and hybrid collaboration tools, the market is now consolidating around "Enterprise 4.0" standards that prioritize distributed security, automated workflows, and a blended office model. This new paradigm is attracting significant capital inflows for Series A to IPO-stage companies, fundamentally reshaping real estate footprints and IT budget strategies toward operational expenditure and data insights at the edge.

  4. Goldman Sachs37 min

    "The Battle For Our Screens," Part 1: The Race to Entertain Us

    Brett Feldman, Adam Agress, Alekhya Uppalapati, Jake Siewert, Heath Terry, Jake Seward

    The pandemic accelerated a structural shift in media consumption, driving a 13% decline in Pay TV households while triggering a 100% surge in streaming engagement and record-breaking mobile gaming spending. Key industry players like AMC and Universal adapted by compressing theatrical release windows to just 17 days, while Disney leveraged its exclusive library to boost Disney+ downloads and test direct-to-consumer models through premium-priced movie releases. As traditional broadcasters face significant ratings erosion, the sector is reallocating $150 billion in legacy revenue toward digital alternatives, with studios and theaters negotiating new financial frameworks to sustain profitability amid heightened production costs and shifting consumer behaviors.

  5. Goldman Sachs12 min

    E-Commerce’s Steepening Curve

    Heath Terry, Liz

    Goldman Sachs Research projects a 24% annual e-commerce growth rate through 2023 as global consumer habits shifted permanently following pandemic-driven supply chain expansions and operational pivots by major retailers like Amazon and Walmart. This accelerated transformation forces brick-and-mortar establishments to compress a decade of evolution into two years by adopting contactless technologies, repurposing real estate, and integrating robotics to manage density constraints. Consequently, the retail sector is undergoing a structural adjustment that prioritizes flexible fulfillment models and digital integration over traditional physical store operations.

  6. Goldman Sachs8 min

    Measuring the Reopening of America

    Heath Terry, Liz

    A new analytical framework quantifies the impact of staggered social distancing relaxations on human behavior by integrating high-frequency data from OpenTable, Google, and Apple across venues like retail locations and workplaces. This approach monitors divergent corporate recovery signals, noting a 135% surge in PayPal account signups alongside a 1,500% spike in video chat usage, while ride-sharing demand in New York City climbs 14% despite strict lockdowns. Although heavy manufacturing activity remains down by over 90%, the framework uses these lagging industrial metrics and consumer behavior trends to forecast broader economic resumption.