$CVG News

Last published 1y ago

1y agoCAR RGP WEST CVG+1RGP Announces Board RefreshmentBusiness WireAnnounces Appointment of Jeff Fox and Filip Gydé to Board of Directors and Retirement of Tony Cherbak and Neil Dimick
6y agoTRU CVGThomas L. Monahan III Named President and Chief Executive Officer of DeVry UniversityBusiness WireNAPERVILLE, Ill.--(BUSINESS WIRE)--The Board of Trustees of DeVry University is announcing the appointment of Thomas L. Monahan III as the university’s new President and Chief Executive Officer, effective today.
8y agoCVGConvergys Board of Directors Declares Third Quarter DividendBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that the Board of Directors of the Company declared a dividend of $0.11 per share for the third quarter of 2018. The Company scheduled the cash dividend payment of $0.11 per share on October 2, 2018, to shareholders of record at the close of business on September 21, ...
8y agoCVG SNXConvergys Reports Second Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the second quarter of 2018.
8y agoCVGConvergys Earns ‘Leader’ Designation in Everest Group’s 2018 CCO PEAK Matrix™ AssessmentBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, has attained the “Leader” designation in the industry’s foremost comparative analysis.
8y agoCVG SNXConvergys to be Acquired by SYNNEX Corporation for $2.8 Billion in Cash and StockBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that it has entered into a definitive agreement under which SYNNEX Corporation (NYSE: SNX), a leading business process services company, will acquire Convergys in a cash and stock transaction with an enterprise value of approximately $2.8 billion, including approximat ...
8y agoCVGConvergys Reports First Quarter 2018 ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the first quarter of 2018.
8y agoCVGConvergys Schedules Release of First Quarter 2018 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its first quarter 2018 financial results after market close on Tuesday, May 8th. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, May 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through June ...
8y agoCVGAs Intelligent Customer Care Platforms Experience Rapid Growth, Convergys Introduces Conversational Virtual Assistant Technology to Leading North American Financial InstitutionBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, recently completed a pilot implementation of a conversational virtual assistant solution at one of North America’s largest financial services companies. This solution resulted in an annual cost savings of $8.5 million, achieved by increasing the number of calls managed by the Interactive Voice R ...
8y agoCVGConvergys Accelerates Deployment of Robotic Process Automation (RPA) to More Than One-Third of its Workforce to Streamline Performance and Simplify Customer InteractionsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, has announced that it has achieved an important milestone with more than one-third of its workforce utilizing Robotic Process Automation (RPA), reducing customer handle times up to 45 percent and transaction error rates up to 98 percent. RPA uses software “robots” to perform tasks within existin ...
8y agoCVGConversational Customer Care Reduces 80% of Repeat CallersBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced another step forward in its Conversational platform, Intelligent Voice Portal 11, which delivers human-like virtual assistant technology. Convergys’ Virtual Assistant (VA) Solutions allows customers to say what they need in their own words, complete tasks in the popular IoT devic ...
8y agoCVGConvergys Releases Enterprise Voice of the Customer Software to Help Companies Transform the Way They Use FeedbackBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the release of ConvergysCX, a cloud-based Voice of the Customer platform that helps companies change the way customer feedback is used at scale.
8y agoCVGConvergys' (CVG) CEO Andrea Ayers on Q4 2017 Results - Earnings Call TranscriptEarnings Call Transcripts
8y agoCVGConvergys Reports Fourth Quarter and Full Year 2017 ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the fourth quarter and full year 2017.
8y agoCVGConvergys Schedules Release of Fourth Quarter and Full Year 2017 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its fourth quarter and full year 2017 financial results after market close on Wednesday, February 21st. The Company also plans to webcast a conference call with investors to discuss results on Thursday, February 22nd at 9:00 AM, Eastern Time. The webcast is live and recorded fo ...
8y agoCVGConvergys Announces Leadership Succession PlanBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that Andrea Ayers will transition from her role as President and Chief Executive Officer following a nearly 30-year career at the Company.
9y agoCVGConvergys Reports Third Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the third quarter of 2017.
9y agoCVGConvergys Schedules Release of Third Quarter 2017 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its third quarter 2017 financial results after market close on Tuesday, November 7th. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, November 8th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability thr ...
9y agoCVG ROPConvergys Corporation Adds Robert E. Knowling, Jr. to Its Board of DirectorsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced the appointment of Robert E. Knowling, Jr. to its board of directors.
9y agoCVGConvergys To Present at Citi’s 2017 Global Technology ConferenceBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), announced today that its CFO Andre Valentine will be presenting at Citi’s 2017 Global Technology Conference in New York City, New York.
9y agoCVGConvergys Reports Second Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the second quarter of 2017.
9y agoCVGConvergys Schedules Release of Second Quarter 2017 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its second quarter 2017 financial results after market close on Tuesday, August 8th. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, August 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability throug ...
9y agoCVGConvergys to Present at Baird’s 2017 Global Consumer, Technology & Services ConferenceBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), announced today that its CFO Andre Valentine will be presenting at Baird’s 2017 Global Consumer, Technology & Services Conference in New York City, New York.
9y agoCVGConvergys Reports First Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the first quarter of 2017.
9y agoCVGConvergys Schedules Release of First Quarter 2017 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its first quarter 2017 financial results after market close on Monday, May 8th. The Company also plans to webcast a conference call with investors to discuss results on Tuesday, May 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through June 9th ...
9y agoCVGConvergys Recognized as a Vision Leader in the Gartner Magic Quadrant for Customer Management Contact Center BPOBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced it has been positioned by Gartner, Inc. in the leaders quadrant of the Customer Management Contact Center BPO report for the sixth consecutive time.
9y agoCVGConvergys Reports Fourth Quarter and Full Year 2016 ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the fourth quarter and full year 2016.
9y agoCVGConvergys Schedules Release of Fourth Quarter and Full Year 2016 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its fourth quarter and full year 2016 financial results after market close on Wednesday, February 22nd. The Company also plans to webcast a conference call with investors to discuss results on Thursday, February 23rd at 9:00 AM, Eastern Time. The webcast is live and recorded fo ...
10y agoCVGConvergys (CVG) Q3 2016 Results - Earnings Call TranscriptEarnings Call Transcripts
10y agoCVGConvergys Reports Third Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced its financial results for the third quarter of 2016.
10y agoCVGConvergys Schedules Release of Third Quarter 2016 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its 2016 third quarter results after market close on Tuesday, November 8th. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, November 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through Decem ...
10y agoCVGConvergys Partners with the United Nations to Advance Global Education and EmploymentBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced a partnership with the United Nations to advance its 2030 Sustainable Development Goals. Convergys and its team around the globe will focus on improving access to lifelong learning, as well as job creation for under-skilled populations in communities in which the company operates ...
10y agoCVGConvergys to Present at Citi’s 2016 Global Technology ConferenceBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), announced today that its CFO Andre Valentine will be presenting at Citi’s 2016 Global Technology Conference in New York City, New York.
10y agoCVGConvergys Reports Second Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced its financial results for the second quarter of 2016.
10y agoCVGConvergys Completes Acquisition of buwBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (“Convergys”) (NYSE: CVG), a global leader in customer management, today announced that it has completed its previously announced acquisition of buw, a leader in the German customer management BPO industry.
10y agoCVGConvergys Schedules Release of Second Quarter 2016 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its 2016 second quarter results after market close on Monday, August 8th. The Company also plans to webcast a conference call with investors to discuss results on Tuesday, August 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through September 9 ...
10y agoCVGConvergys to Acquire buwBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced a definitive agreement under which Convergys will acquire Germany-based buw for EUR 123 million in cash, subject to certain adjustments. Convergys also announced the transaction is expected to be accretive to Convergys earnings, excluding one-time charges, intangible amortization ...
10y agoCVGConvergys Named a Top 50 Market Research FirmBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, has been named a Top 50 market research firm on the American Marketing Association’s (AMA) Gold Report. This distinction is the result of outstanding work in the market research and voice of the customer (VOC) measurement services. The Top 50 Report is published by the American Marketing Associa ...
10y agoCVGConvergys to Host a Nationwide Hiring DayBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), the largest customer service company in the U.S., is hosting a national hiring event across all of its U.S. and Canada sites on Wednesday, June 15th. The company is seeking to fill approximately 12,000 customer service and tech support positions between June and August.
10y agoCVGConvergys to Present at Baird’s 2016 Consumer, Technology & Services ConferenceBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), announced today that its President and CEO Andrea Ayers and CFO Andre Valentine will be presenting at Baird’s 2016 Consumer, Technology & Services Conference in New York City, New York.
10y agoCVGConvergys (CVG) Andrea J. Ayers on Q1 2016 Results - Earnings Call TranscriptEarnings Call Transcripts
10y agoCVGConvergys Reports First Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced its financial results for the first quarter of 2016.
10y agoCVGConvergys Schedules Release of First Quarter 2016 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its 2016 first quarter results after market close on Monday, May 9th. The Company also plans to webcast a conference call with investors to discuss results on Tuesday, May 10th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through June 7th via the ...
10y agoCVGConvergys Reports Fourth Quarter and Full Year 2015 ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced its financial results for the fourth quarter and full year 2015.
10y agoCVGConvergys is Again a Leader in Gartner’s Magic Quadrant for Customer Contact BPOBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, is positioned for the fifth consecutive year in the Leaders Quadrant in the annual Gartner Magic Quadrant for Customer Management Contact Center BPO.
10y agoCVGConvergys Schedules Release of Fourth Quarter 2015 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its 2015 fourth quarter results after market close on Tuesday, February 23rd. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, February 24th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through Ma ...
10y agoCVGConvergys Names Kathy Juve as Senior Vice President, Global Marketing and Product DevelopmentBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the appointment of Kathy Juve as Senior Vice President, Global Marketing and Product Development.
11y agoCVGConvergys Reports Third Quarter ResultsBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced its financial results for the third quarter of 2015.
11y agoCVGConvergys Schedules Release of Third Quarter 2015 Financial Results and Webcast of Investor Conference CallBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its 2015 third quarter results after market close on Wednesday, November 4. The Company also plans to webcast a conference call with investors to discuss results on Thursday, November 5, at 9:00 AM, Eastern Time. The conference call webcast will feature President and CEO Andrea ...
11y agoCVGConvergys Names Lloyd M. Wirshba as Chief Commercial Officer for North AmericaBusiness WireCINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the appointment of Lloyd M. Wirshba as Chief Commercial Officer for North America.