Amit Zavery
Showing 1–3 of 3 transcripts.
- RAISE Summit20 min
AI for Work, and Security for AI | ServiceNow | RAISE Summit 2026
Amit Zavery, Yevgeny Dibrov, Jennifer Johnson
As enterprise AI shifts from passive tools to autonomous agents projected to outnumber human assets tenfold, organizations face critical risks of uncontrolled data access and rapid cyber exploitation without centralized governance. To counteract these threats, ServiceNow has integrated Vesa's technology to launch an AI Control Tower, enabling CIOs and CISOs to discover, monitor, and secure non-human identities across all platform integrations. This strategic shift transforms security from reactive to proactive, allowing enterprises to realize billions in efficiency savings while preventing catastrophic breaches in high-stakes environments like retail and supply chain management.
- RAISE Summit41 min
Cracking the ROI Code: Is Intelligence Meeting the Income Statement? | RAISE Summit 2026
May Habib, Rick McConnell, Vishal Talwar, Amit Zavery, Stevie Case, Karen Kwok
Executives from ServiceNow, Dynatrace, FedEx, and Vanta convene to assert that artificial intelligence has transitioned from a speculative technology to a foundational operational driver, citing a direct $500 million P&L improvement for ServiceNow and a 350% average ROI for Dynatrace customers. The panel emphasizes a strategic shift away from measuring technology inputs like token volume toward traditional financial metrics and outcomes such as autonomous issue resolution, while identifying a critical workforce transformation that requires reskilling 500,000 employees and adapting hiring practices for functional engineering roles. Ultimately, the discussion concludes that successful AI integration depends on establishing robust trust frameworks through AI Control Towers and data consolidation to manage shadow AI risks, positioning organizational culture and process rewriting as the primary prerequisites for future scalability.
- RAISE Summit20 min
Amit Zavery & Scott Thomas: Pace vs Panic. Governance vs Chaos. How Companies Can Survive the AI Era
ServiceNow addresses the critical tension between accelerating AI adoption and maintaining rigorous governance by launching an AI Control Tower to track and manage autonomous agents within a centralized asset framework. Parallel to this, the company evolved its acquisition strategy to target deep-domain leaders like Logic.ai, integrating their specialized IP to solve complex orchestration problems while demonstrating that internal AI deployment can generate substantial value without reducing headcount. By generating $325 million in value through a hybrid human-digital workforce and achieving high call deflection rates, ServiceNow positions its "no-layoff" approach as a counter-narrative to industry trends driven by fear and cost-cutting.