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Scott Neal

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  1. Milken Institute58 min

    Unleashing Innovation: Advancing a Creative, Productive and Competitive Workforce

    Amy Wilkinson, Navdeep Bains, Krishna Nathan, Scott Neal, Hilton Romanski, Jeff Wong, Christian Navin

    A high-level panel featuring leaders from Cisco, Gulfstream, EY, S&P Global, and the Canadian government convened to dissect strategies for embedding innovation within large organizations. Participants argued that sustainable growth requires shifting from pure technology adoption to business model reinvention, supported by cultural frameworks that treat failure as a learning mechanism and utilize specialized governance for high-risk projects. The discussion concluded with a unified focus on leveraging AI, cultivating diverse talent ecosystems, and creating safe spaces for internal disruption to drive future economic value.

  2. Milken Institute57 min

    Building a Culture of Innovation

    Willow Bay, Robert Kegan, Scott Neal, Susan Santiago

    Research on Decurion, NextJump, and Bridgewater identifies Deliberate Developmental Organizations as entities that hardwire personal growth into daily work to achieve high performance, a model exemplified by Gulfstream's cross-industry technology transfers and Hyatt's global "Design Thinking" initiatives. These companies replace traditional performance metrics with "practice" cultures that view failure as a learning resource, utilizing empathetic hiring processes to prioritize emotional intelligence and humility over technical perfection alone. By balancing high challenge with high support, these organizations successfully dismantle fixed mindsets, enabling continuous innovation while addressing critical diversity goals such as Hyatt's "Women at Hyatt" initiative to correct C-suite gender disparities.