$CXM News
Last published 1d ago
- 1d agoCXMSprinklr Announces Date of Third Quarter Financial ResultsBusiness WireNEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company’s third quarter financial results will be released before market open on December 2, 2026. The company’s earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprin ...
- 1w agoCXMSprinklr Celebrates the 2026 CXUnifier Award WinnersBusiness WireRecognizing some of the world’s leading brands for excellence, innovation, and measurable impact on customer experience. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience
- 2w agoCXMSprinklr Research: 92% of Organizations Claim AI Delivered Improved Customer Experience, Only 27% Can Prove ItBusiness Wire"Show Your Work," a new report by Sprinklr and Metric Sherpa, identifies the gap between AI confidence and proof of impact in customer-facing initiatives Sprinklr (NYSE:CXM), the definitive, AI-native
- 2w agoCXMSprinklr Launches Marketing AI Agents Beta to Help Enterprise Marketers Move from Insight to ActionBusiness WireConnected AI agents help enterprise marketers turn fast-moving customer and market signals into governed, executable campaigns before the moment passes.Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified
- 2w agoCXMSprinklr Announces Availability of VOC Agent Suite in Gemini Enterprise Agent MarketplaceBusiness WireAI agents that work like seasoned analysts, turning customer feedback into trusted answers, clear recommendations, and faster business decisions. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified
- 2mo agoCXMSprinklr Announces Second Quarter Fiscal 2027 ResultsBusiness WireQ2 Total Revenue of $213.7 million, up 1% year-over-year Q2 Subscription Revenue of $194.8 million, up 3% year-over-year Q2 net cash provided by operating activities of $18.2 million, and free cash flow of $13.1
- 3mo agoCXMSprinklr Appoints Jordi Ribas to Board of DirectorsBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that it has appointed Jordi Ribas, Ph.D., to its Board of Directors, effective August
- 3mo agoCXMSprinklr Announces Date of Second Quarter Financial ResultsBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company’s second quarter financial results will be released before market open
- 3mo agoCXMSprinklr Introduces New AI Capabilities to Help Brands Move from Insights to Real-Time Customer ActionBusiness WireNew release focuses on turning customer signals into decisions and outcomes across marketing, service, and voice of the customer. Sprinklr (NYSE:CXM), the AI‑native Unified Customer Experience Management
- 4mo agoCXMSprinklr Named a Leader in 2026 Gartner® Magic Quadrant™ for Social Media Management and ListeningBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media
- 4mo agoCXMSprinklr Announces Thomas Addis as Chief Revenue OfficerBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that Thomas Addis will join Sprinklr as its Chief Revenue Officer, effective
- 4mo agoCXMAI Transformation is not a Technology Problem. It Is an Enterprise Design ProblemBusiness WireNew Fast Company Press book outlines how organizations can redesign their operating models, not just the technologies they deploy, to realize the promise of artificial intelligence. "Many business books tell you
- 4mo agoCXMSprinklr Named Exemplary in the 2026 Customer Experience Management Buyers Guide by ISG ResearchBusiness WireISG Research recognizes Sprinklr’s Unified-CXM platform for strength across AI, analytics, and customer journey management. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience
- 5mo agoCXMSprinklr Introduces LLM Insights to Help Brands Understand and Influence How They're Represented in AI-Generated AnswersBusiness WireNew solution enables enterprises to measure, benchmark, and influence brand visibility, sentiment, and recommendations across AI search Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer
- 5mo agoCXMSprinklr Announces First Quarter Fiscal 2027 ResultsBusiness WireQ1 Total Revenue of $219.5 million, up 7% year-over-year Q1 Subscription Revenue of $194.8 million, up 6% year-over-year Q1 net cash provided by operating activities of $70.4 million, and free cash flow of $65.8
- 5mo agoCXMSprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer IntelligenceBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced the acquisition of assets of ViralMoment, an AI-powered social video intelligence and
- 5mo agoCXMSprinklr Launches the Social Index, a New Benchmark for How Brands Win the Moments That MatterBusiness WireThe benchmark highlights diverging trends between brand activity and audience experience — and what top performers do differently. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer
- 6mo agoCXMSprinklr Announces Date of First Quarter Financial ResultsBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company's first quarter financial results will be released before market open on
- 7mo agoCXMSprinklr Unveils Next Wave of AI‑Native Customer Experience Innovation with Spring '26 (26.4) ReleaseBusiness WireAs AI Agents autonomously resolve more customer issues and deliver measurable business outcomes, Sprinklr's new autonomous evaluation capability provides transparent, test‑backed, explainable validation — helping teams
- 7mo agoCXMSprinklr and CreatorIQ Announce Strategic Partnership to Unify Creator, Organic, and Paid Social MediaBusiness WireNew integration bridges creator intelligence with enterprise social media platforms, delivering unified measurement across channels. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer
- 8mo agoCXMSprinklr Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer PlatformsBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™
- 8mo agoCXMSprinklr Announces Fourth Quarter and Full Year Fiscal 2026 ResultsBusiness WireQ4 Total Revenue of $220.6 million, up 9% year-over-year Q4 Subscription Revenue of $193.4 million, up 6% year-over-year Q4 net cash provided by operating activities of $20.7 million and free cash flow* of
- 9mo agoCXMSprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2026 Financial ResultsBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company's fourth quarter and full year fiscal 2026 financial results will be
- 10mo agoASPSCOURCXMBKIMichele Meyers Joins Sprinklr as Chief Accounting OfficerBusiness WireSprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that Michele Meyers is joining Sprinklr as Chief Accounting Officer, effective January 5,
- 11mo agoCXMSprinklr Wins ADWEEK Tech Stack Award for Best Social Media Marketing PlatformBusiness WireThe inaugural ADWEEK Tech Stack Awards recognize companies that are leading the evolution of marketing technology. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management
- 11mo agoCXML'Oréal Drives Brand Awareness and Employee Engagement on Social Media with Sprinklr AdvocacyBusiness WireThe world's largest cosmetics manufacturer helps its employees generate 33 million organic impressions on brand content in only 18 months Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer
- 11mo agoCXMSprinklr Announces Third Quarter Fiscal 2026 ResultsBusiness WireQ3 Total Revenue of $219.1 million, up 9% year-over-year Q3 Subscription Revenue of $190.3 million, up 5% year-over-year Q3 net cash provided by operating activities of $20.0 million and free cash flow* of
- 11mo agoCXMSprinklr and SAMY Strategic Alliance Unleash Next-Gen Customer Experience Solutions for Global BrandsBusiness WireSprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded global strategic partnership with SAMY, a leading 1,000+ strong social-first agency
- 1y agoCXMSprinklr Celebrates the 2025 CXUnifier Award WinnersBusiness WireRecognizing the trailblazers redefining CX through data, AI, and Strategy Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the 2025 CXUnifier Award
- 1y agoCXMSprinklr Announces Anthony Coletta as Chief Financial OfficerBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Anthony Coletta will join Sprinklr as Chief Financial Officer, effective immediately,
- 1y agoCXMNew Report Reveals a CX Confidence Disconnect: Business Leaders Believe They're Trusted. Consumers Say Otherwise.Business WireNew research uncovers a critical disconnect between how enterprises perceive customer experience and how customers actually live it. Sprinklr, the unified customer experience management (Unified-CXM) platform for
- 1y agoCXMSprinklr Unveils AI-Powered Innovations Designed to Help Brands Transform Customer ExperiencesBusiness WireNew and enhanced capabilities within the company's AI-native product suites – Sprinklr Social, Sprinklr Marketing, Sprinklr Insights, and Sprinklr Service – empower brands to reimagine extraordinary experiences across the customer journey.
- 1y agoCXMSprinklr, Inc. (CXM) Presents At Citi's 2025 Global Technology, Media And Telecommunications Conference TranscriptEarnings Call Transcripts
- 1y agoCXMSprinklr, Inc. (CXM) Q2 2026 Earnings Call TranscriptEarnings Call Transcripts
- 1y agoCXMSprinklr Announces Scott Millard as Chief Revenue OfficerBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Scott Millard will join Sprinklr as its Chief Revenue Officer, effective September 22,
- 1y agoCXMSprinklr Announces Second Quarter Fiscal 2026 ResultsBusiness WireQ2 Total Revenue of $212.0 million, up 8% year-over-year Q2 Subscription Revenue of $188.5 million, up 6% year-over-year Q2 net cash provided by operating activities of $34.8 million and free cash flow* of
- 1y agoCXMSprinklr to Present at Citi's 2025 Global TMT Conference in New YorkBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Rory Read, the Company's President and Chief Executive Officer, will participate in a
- 1y agoCXMSprinklr Announces Date of Second Quarter Financial ResultsBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2026 financial results will be released
- 1y agoCXMSprinklr Welcomes Bit Rambusch as Head of Global Services and Support.Business WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Bit Rambusch has joined Sprinklr as Head of Global Services and Support, reporting to
- 1y agoCXMSprinklr Wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence AwardsBusiness WireSprinklr was recognized as one of the most innovative companies and high-performing leaders in the customer contact space. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for
- 1y agoCXMSprinklr Announces First Quarter Fiscal 2026 ResultsBusiness WireQ1 Total Revenue of $205.5 million, up 5% year-over-year Q1 Subscription Revenue of $184.1 million, up 4% year-over-year Q1 net cash provided by operating activities of $83.8 million and free cash flow* of
- 1y agoCXMSprinklr Announces Date of First Quarter Financial ResultsBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's first quarter of fiscal year 2026 financial results will be released
- 1y agoCXMAramex Partners with Sprinklr to Elevate Customer Experience Across More than 65 CountriesBusiness WireSprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader in logistics and transportation. Aramex and
- 1y agoCXMSprinklr Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer PlatformsBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the
- 1y agoCXMSprinklr Named a Leader in the 2025 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Sixth Consecutive YearBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing
- 1y agoCXMSprinklr Named a Strong Performer in 2025 Contact Center as a Service (CCaaS) Report by Independent Research FirmBusiness WireAccording to the report, "Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings." Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for
- 1y agoCXMSprinklr Appoints Sanjay Macwan as Chief Information OfficerBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Sanjay Macwan as Chief Information Officer, effective April 9, 2025.
- 1y agoCXMSprinklr Announces Local Data Hosting Solution in Germany via Google CloudBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of a local data hosting solution in Germany via a collaboration with Google
- 1y agoCXMSprinklr Announces Fourth Quarter and Full Year Fiscal 2025 ResultsBusiness WireQ4 Total Revenue of $202.5 million, up 4% year-over-year Q4 Subscription Revenue of $182.1 million, up 3% year-over-year Q4 net cash provided by operating activities of $5.4 million and free cash flow* of $1.5
- 1y agoCXMSprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2025 Financial ResultsBusiness WireSprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's fourth quarter and full year fiscal 2025 financial results will be