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David Kwong

Showing 1–3 of 3 transcripts.

  1. Milken Institute57 min

    Big Data and Creating Customer Growth in the Age of A.I.

    Sumant Mandal, David Eun, Michael Flaskey, John R. Shrewsberry, Michael Sutcliff, David Rockefeller Jr., Eric Schmidt, Danny Warshay, Amit Singhal, Amit Fulay, Anil Ananthaswamy, John McWhorter, Mike Hayes, David Kwong, Amir Jinairazi

    David Rockefeller Jr., Mike Flaherty, John Shrewsbury, and Mike Zuckliff convened to discuss the immediate commercialization of narrow AI across sectors, highlighting how Samsung Next, Diamond Resorts, Wells Fargo, and Accenture are leveraging data integration to transform sales processes, customer experiences, and operational efficiency. The panelists detailed specific outcomes including a 45% sales capture at Diamond Resorts, a 30% revenue uplift for Toyota drivers, and a $12 billion annual R&D commitment from Samsung, while jointly emphasizing a strategic shift toward responsible AI frameworks that prioritize edge computing and human oversight over unregulated automation. Despite differing views on the pace of mobile adoption and the regulatory impacts of regions like China and the EU, all participants agreed that future market leadership will depend on silo-breaking data architectures and the ability to balance innovation with privacy concerns in an increasingly automated landscape.

  2. Milken Institute1h 3m

    From Marketer to Influencer to Global Brand Shaper

    Beth Brady, Matt Durella, Hannah Groove, Mark Wilson, Nancy Kanwisher, Hannah Hartmann, Cecilia Giovannini, Mark Siegelmann, Martha Minowski, Margaret Brennan, Nicole Sinclair, Caroline O, David Kwong, Shirley Moody, Tana, Angela Duckworth, Nina Savari, Mark Goulston, Mark McCurry, Mark Zuckerberg, Cecilia Arradaza

    Executives from Principal Financial Group, Twitter, State Street, and BlackBerry convened at a Milken Institute panel to redefine marketing as a strategic revenue driver driven by data and cross-functional integration. The discussion highlighted a sector-wide pivot where leaders leverage hyper-personalization, advanced attribution modeling, and security imperatives to transform complex industries into consumer-centric ecosystems. Participants emphasized that future success relies on cultivating trust through simplified storytelling and rapidly iterating strategies to convert marketing from a cost center into a critical business engine.

  3. Milken Institute1h 9m

    Investing for Impact: What's in Your Portfolio?

    Matthew Bishop, Michael Schlein, Tracy, David Kwong, Robb Boydston, John Hempton, Alex Friedman, Sean Green

    A high-level panel of industry leaders, including Jean Case and Michael Schlein, convened to define impact investing as a scalable economic driver capable of delivering market-rate returns while solving systemic social problems like poverty and recidivism. The discussion highlighted the rapid evolution of financial instruments such as Social Impact Bonds and microfinance, citing successful pilots like the New York reentry program and the Husk Power Systems project in India as proof that private capital can effectively absorb risk to generate public good. With support from the G8 Task Force and major financial institutions like Goldman Sachs, the sector is poised for a tipping point where standardized measurement and policy reforms will integrate social solutions into mainstream capital markets.